Welcome to the Privacy Policy for Pet Care Partners (“the Company,” “we,” or “us”), a veterinary hospital dedicated to providing compassionate, professional, and personalized pet care. This Privacy Policy describes how we collect, use, and disclose information from our users concerning the Pet Care Partners website, content, applications, services, tools, features, and any related mobile applications (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services. If you use the Services on behalf of a company or other entity, then “you” includes both you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on behalf of the entity.

The Services may only be accessed and used subject to Pet Care Partners’ Terms of Service and this Privacy Policy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING, ACCESSING, OR DOWNLOADING ANY OF THE SERVICES, YOU AGREE TO BE BOUND BY THE PET CARE PARTNERS TERMS OF SERVICE AND PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR TERMS OF SERVICE AND PRIVACY POLICY, THEN YOU MAY NOT ACCESS OR USE THE SERVICES.

1. TYPES OF INFORMATION WE COLLECT

We may collect the following categories of information:

a). Registration Information: Information you provide when you create an account, including Personal Information such as your name, email address, telephone number, username, and password. “Personal Information” refers to any information that directly or indirectly identifies an individual, including the individual’s name, postal address, email address, and telephone number. If Anonymous Information is linked with Personal Information, it is also treated as Personal Information. “Anonymous Information” refers to information that does not directly or indirectly identify and cannot reasonably be used to identify an individual user.

b). Transaction and Interaction Information: Information you provide when accessing or using the Services or each time you interact with Pet Care Partners, for example, updating information in your user account, communicating with us by telephone or email, or ordering products or services. This includes your payment information. We also store information about products and services you purchase through our Services, such as the product details, purchase date, and information related to any support or customer service interactions.

c). Usage, Viewing, and Technical Data: Information such as your IP address or device identifier when you use the Services. If you access your account from a mobile device, the device may provide details about your location. Most mobile devices allow you to disable location tracking if desired.

d). Third-party Information: Information we receive from third-party services. For example, if you access our Services through a third-party platform or login, we may collect your email address associated with that third-party account and any information publicly available or provided by the third-party service in connection with our partnership or integration.

e). Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

This Privacy Policy is designed to clearly explain how your information is collected and used so that you can make informed decisions about using our Services.